Wave Direct Privacy Policy
Effective Date: January 10, 2025
Wave Direct (“we,” “us,” or “our”) is committed to safeguarding your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, engage with our services, or communicate with us online.
1. Website Visitors
We collect basic usage data to understand how visitors interact with our website and to improve user experience.
Information we collect may include:
Website Usage Data: IP address, browser type, device information, operating system, referring URLs, pages visited, and time spent on our site.
Cookies and Tracking Technologies: Used to personalize your experience, remember preferences, and provide relevant content and advertising.
You can manage cookie preferences through your browser settings. Disabling cookies may affect your ability to interact with some features.
2. Contact & Client Information
When you contact us through a form, subscribe to updates, or become a client, we may collect:
Contact Information: Name, email address, phone number, company name, and mailing address.
Project Information: Notes or documents shared with us related to your marketing needs.
Billing Information: When applicable, we may collect payment-related data (processed securely via third-party services).
3. Why We Collect Information
We use your information to:
- Provide, deliver, and improve our marketing services
- Respond to inquiries or project requests
- Send project updates, marketing tips, or company news (with opt-out options)
- Analyze website performance and user behavior
- Fulfill legal or contractual obligations
4. Data Sharing and Third Parties
We do not sell your personal information.
We may share information with trusted partners who help us operate our business—such as analytics tools, payment processors, or project management platforms. These third parties are contractually obligated to protect your data.
5. Links to Third-Party Sites
Our website may include links to third-party websites or services. We are not responsible for the content or privacy practices of these external sites. We encourage users to review third-party privacy policies before submitting personal information.
6. Data Retention
We retain your data only as long as needed to:
- Fulfill the purpose for which it was collected
- Meet legal or contractual obligations
- Improve our services and maintain security
7. Data Security
We use industry-standard measures (such as encryption, secure servers, and access controls) to protect your personal data. Only authorized personnel have access to sensitive information.
8. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent for future communication
- Request how your data is used or shared
To exercise your rights, contact us at:
📧 [email protected]
9. International Users & Compliance
GDPR Compliance (EU Residents)
We comply with the General Data Protection Regulation (GDPR) and provide transparency, access, and data control rights to EU individuals.
CCPA Compliance (California Residents)
We comply with the California Consumer Privacy Act (CCPA) and honor California residents’ rights to know, delete, and opt out of the sale of personal data.
Our services are primarily operated from the United States. By providing your information, you consent to its processing in the U.S.
10. Updates to This Policy
This policy may be updated periodically. Material changes will be posted on our website, and we encourage users to review it regularly.
11. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us:
Wave Direct
📧 Email: [email protected]
📞 Phone: 888.550.9918
